AS/NZS ISO/IEC 20000.1:2019 [ Current ]

AS/NZS ISO/IEC 20000.1:2019 [ Current ] Information technology - Service management, Part 1: Service management system requirements

standard by Standards Australia / Standards New Zealand, 05/22/2019

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Full Description

The objective of this Standard is to specify the requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).